Welcome to our FAQ section! Here you’ll find answers to the most common questions from travelers like you. If you don’t find what you’re looking for, feel free to contact us directly.
General Questions
Q: What is Happy Destinations?
A: Happy Destinations is a UK-based travel and tours company offering customized travel experiences including Umrah & Hajj packages, international holidays, hotel bookings, visa assistance, flight reservations, and more.
Q: Do you only offer packages for UK residents?
A: Primarily yes, but we can assist travelers from other countries upon request.
Booking & Payments
Q: How can I book a trip with Happy Destinations?
A: You can book online through our website, contact us via WhatsApp or email, or schedule a free consultation with one of our travel advisors.
Q: What payment methods do you accept?
A: We accept credit/debit cards, bank transfers, and PayPal. For some packages, a deposit is required at the time of booking.
Q: Can I make partial payments?
A: Yes, selected packages allow flexible installment plans. Please check with us before booking.
Flights & Hotels
Q: Do your packages include flights?
A: Yes, many of our packages include round-trip flights. However, we also offer customizable packages without flights.
Q: Can I choose my own hotel?
A: Absolutely! We work with a wide range of 3-star to 5-star hotels. You can select your preferred hotel during the booking process.
Umrah & Hajj Services
Q: Do you offer Umrah and Hajj packages?
A: Yes, we offer both Umrah and Hajj packages with complete arrangements including visa, flights, hotel, and transport from the UK.
Q: Are your Umrah packages ATOL protected?
A: Yes, we only work with ATOL-protected partners to ensure your peace of mind.
Visas & Travel Documents
Q: Do you help with visa applications?
A: Yes, we provide full visa assistance for countries like Saudi Arabia (for Umrah), UAE, Turkey, Schengen areas, and more.
Q: What documents do I need to provide for booking?
A: Typically, a valid passport, recent photograph, and visa documentation (if applicable) are required. We will guide you through every step.
Support & Cancellations
Q: Can I cancel or change my booking?
A: Yes, cancellations and changes are possible but subject to terms & conditions and supplier policies. We recommend travel insurance for added protection.
Q: How do I contact your support team?
A: You can reach us via email at info@happydestinations.uk, call us, or use the contact form on our website. We’re available Monday to Saturday, 9am–7pm (UK time).
Custom Trips & Group Travel
Q: Can I plan a custom trip?
A: Yes! Whether it's a honeymoon, family holiday, solo adventure, or religious trip, we tailor travel experiences based on your needs.
Q: Do you offer group discounts?
A: Yes, we provide special rates for group bookings. Contact us to discuss your group’s requirements.
Still have questions?
👉 Contact us anytime – we’re here to make your travel stress-free and unforgettable.